Operations Management System

Run Your Facility
in Real Time —
Not on Paper

Cimfoni replaces paper logs, manual tracking, and disconnected systems with a single live platform for staff, clients, and leadership.

Built from real NYC facility operations experience

Cimfoni Daily Census — real-time client tracking dashboard

10+ Daily Processes Digitized

Real-Time Facility Visibility

Multi-Role Access (Staff → Admin)

Paperless Operations

The Problem

The System You're Using
Is Slowing You Down

Paper logs get lost or filled incorrectly

Staff shifts lack clear communication

Leadership lacks real-time visibility

The Shift

One System. Every Operation.

Before
  • Clipboards
  • Filing cabinets
  • Manual reports
After
  • Live dashboard
  • Instant updates
  • Verified data
Core Features

Built for the work that matters

01

Real-Time Attendance

Know who is in the building instantly

02

Service Tracking

Meals, laundry, and support logged digitally

03

Shift Continuity

No missed information between staff

04

Facility Oversight

Leadership sees everything in real time

Cimfoni Admin Dashboard — Daily Census, client tracking, room availability, and recent alert activity

Built for real staff. Designed for real environments.

Platform Capabilities

Everything your facility needs.
Nothing it doesn't.

Each module is built from real operational workflows — not generic templates. Staff use it on the floor. Leadership uses it from anywhere.

01

Daily Census & Attendance

Live headcount across every room and floor. Staff check clients in and out in real time — no paper sign-in sheets, no guessing who's in the building.

  • Real-time check-in / check-out
  • Room-level occupancy tracking
  • Automatic headcount totals
  • Historical attendance records
Cimfoni Daily Census — staff view with real-time check-in/out, room assignments, alerts, and service actions

Daily Census — staff view showing real-time check-in/out status, room assignments, active alerts, and quick service actions for each client.

Click to enlarge

02

Client Management

Centralized profiles for every client — room assignment, case manager, alerts, service history, and status. Everything staff needs in one place.

  • Searchable client directory
  • Room & bed assignments
  • Case manager linking
  • Client status tracking
Cimfoni Client Management — client list with status, facility, room assignments, and available beds

Client Management — searchable directory with real-time check-in status, room assignments, facility filtering, and CSV/print export.

Click to enlarge

03

Alert System & Notifications

Automated alerts for ILP reminders, mail notifications, and custom flags. Staff see what needs attention the moment they log in.

  • Real-time alert feed
  • Custom alert categories
  • Resolution tracking
  • Role-based notifications
Cimfoni Alerts & Notifications — appointment reminders, critical intake alerts, ILP reminders with resolve actions

Alerts dashboard — monitor and respond to facility alerts including appointment reminders, critical intake flags, and ILP reminders with one-click resolution.

Click to enlarge

04

Staff & Role Management

Multi-role access from front-desk staff to super admin. Each role sees exactly what they need — no more, no less.

  • Role-based permissions
  • Staff activity logging
  • Shift-aware interfaces
  • Admin oversight dashboard
Cimfoni Staff Management — manage staff members with roles including Manager, Program Director, Case Manager, and Supervisor

Staff Management — add members, assign roles (Manager, Program Director, Case Manager, Supervisor, Super Admin), link to facilities, and manage active status.

Click to enlarge

05

Facility & Room Operations

Manage rooms, capacity, waitlists, and facility-level settings. See availability at a glance and plan intake accordingly.

  • Room availability board
  • Waitlist management
  • Capacity monitoring
  • Multi-facility support
Cimfoni Site Management — create new sites with facility type, room configuration, and capacity settings

Site Management dashboard — add new facility locations, configure room types and capacity, and manage active sites from a single admin view.

Click to enlarge

06

Service Logging & Reporting

Meals, laundry, supplies, and support services — all logged digitally with timestamps and staff attribution. Audit-ready from day one.

  • Digital service logs
  • Timestamped entries
  • Staff attribution
  • Exportable reports
Cimfoni Service Logging — client profile with service log showing meals, beverages, and transit cards

Service Logging — add and track services per client including meals, beverages, transit cards, and more with timestamps and staff attribution.

Click to enlarge

How It Works

Three steps. Full visibility.

01

Staff log activity in real time

02

Data syncs instantly across roles

03

Leadership monitors operations live

Get Started

Start With a 30-Day Pilot

  • No upfront commitment
  • Setup and onboarding included
  • Run alongside your current system

The Future of Facility Operations
Isn't Paper

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